Airline customer service agent

Airline customer service agents make sure passengers and their luggage safely board the right aircraft at the right time.

Airport baggage handler

Airport baggage handlers load and unload luggage and cargo from aircraft.

Airline pilot

Airline pilots fly passengers and cargo to destinations around the world.

Air accident investigator

Air accident investigators search for the causes of accidents and serious incidents involving civilian aircraft.

Airport information assistant

Airport information assistants help passengers in airports.

Air traffic controller

Air traffic controllers give information and advice to airline pilots to help them take off and land safely and on time.

Studio Manager

Char is a studio manager at Human After All, a design agency in London. Here she tells us about how she got her start, the perks of the job, and the importance of listening to yourself.

Lots of job ads ask for ‘strong communication skills’. But what does that actually mean? And how can you develop yours?

Almost 2 million people in the UK are freelancers, or freelance workers. In a world of 9-to-5s and office-based jobs, they march to the beat of their own business drum. 🤔 But what does it mean to be a freelancer? And should you become one?

The Girl Boss is dead. Make way for the ✨ Lazy Girl ✨. Almost ten years on from peak #girlboss era, the popularity of the #lazygirljob hashtag on TikTok (over 17 million views) suggests that young people are now happy doing the bare minimum at work. But there’s a bit more to it. We explored the trend and spoke to a careers coach to get to the bottom of whether Gen Z really are lazy.

🧑‍💻 Hybrid work. It’s a phrase you might have seen or heard. But what actually is it? Why do people do it? And is it the right style of work for you?

Finding your future career — one that you’ll enjoy doing and that will help the planet — is tough. We think it should be easy. We’re Need to Know. A news outlet and a careers platform. And we’re here to help you find topics and careers to care about.